Shipping policy
Shipping & Delivery — Baby Gains
Where We Ship
We ship to the United States and across Europe, including the UK and Switzerland. All orders are fulfilled from our warehouse in Knoxville, Tennessee (US orders) or via our European logistics partner (EU orders). For now we keep it to these two regions because of logistics. As we grow, we want to reach further.
Shipping Somewhere Else?
Live outside the US and Europe, for example in Canada? Email us at info@babygains.nl with what you would like and where it needs to go. We work out a private shipment and its cost, and you decide whether to go ahead.
US Shipping Rates
| Destination | Up to 10 lb | 10–30 lb | Over 30 lb | Delivery |
|---|---|---|---|---|
| Continental US (44 states + DC) | $12.95 | $19.95 | $29.95 | 3–7 business days |
| West Coast (CA, OR, WA) | $19.95 | $29.95 | $39.95 | 5–9 business days |
Europe Shipping Rates
| Destination | Up to 10 lb | 10–30 lb | Over 30 lb | Delivery |
|---|---|---|---|---|
| Western Europe (NL, DE, BE, FR, AT, LU) | €12.95 | €19.95 | €29.95 | 5–10 business days |
| Northern & Southern Europe | €14.95 | €24.95 | €34.95 | 7–14 business days |
| Eastern Europe | €16.95 | €26.95 | €39.95 | 8–15 business days |
| UK, Switzerland & Other | €19.95 | €29.95 | €44.95 | 10–18 business days |
How We Calculate Shipping
Shipping is based on the total weight of your order. Single items like our Kettlebell Set or Barbell typically fall in the lightest tier. Bundles and kits are in the mid tier. Our largest studio sets fall in the heavy tier.
Order Processing
Orders are processed within 1–2 business days (Monday–Friday). You'll receive a tracking number via email once your order ships.
Tracking Your Order
Every order includes tracking. You'll receive tracking details by email as soon as your order ships from our warehouse.
Customs & Import Duties (International Orders)
For orders shipping outside the US, customs duties and taxes may apply upon delivery. These are determined by your local customs authority and are the responsibility of the buyer. We do not collect duties or taxes at checkout.
Damaged or Lost Shipments
If your order arrives damaged or doesn't arrive within the estimated delivery window, contact us at info@babygains.nl and we'll sort it out.
Questions?
Email us at info@babygains.nl — we typically respond within 24 hours.